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SatisfiedProving that customer service
works
Every once in a while, there is a company that
does it exactly right.
Levenger is one such company. They aren't cheap. But they aren't high end either. Just good quality at a fair price. And very nice packaging. I absolutely love their lap desk. Recently I bought a card wallet from them. Just something a tad oversized to hold the business cards I give out and collect. A month later I get a new one along with a note. It seems that the previous one was from a batch that didn't meet their standards. So they were replacing it. Free of charge. And without me asking or complaining. I'm still happy with the first one I got. But guess where I am going to look the next time I need something they sell. They just made at least one customer for life. Oh, and I have bought my last four wallets from them. Including the pocket briefcase that I have been using for the last year. 
Posted: Mon - November 5, 2007 at 06:22 AM
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 Pagan Vigil
Pagan philosopher, libertarian, and part-time trouble maker, NeoWayland watches for threats to individual freedom or personal responsiblity. There's more to life than just black and white, using only extremes just increases the problems.  My Thinking Blogger Nominees
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